Communication Solutions for Small Businesses

Staying connected – simply and securely

Clear communication is essential for any successful business. For small businesses in particular, having the right tools in place can save time, boost productivity, and support customer relationships.

At PCN Computer Services, we help businesses across the South West find smart communication solutions that work for them. Whether you're a team of two or twenty, the right setup can transform how you work.

Professional phone systems

Modern VOIP (Voice over Internet Protocol) systems allow you to take calls anywhere – from your office, mobile, or even a laptop while working remotely.

VOIP offers a range of benefits for small businesses:

• Cost-effective call rates, especially for long-distance or international clients

• The flexibility to add users as your team grows

• Features like call recording, voicemail to email, and automated greetings

We work with trusted providers to set up reliable phone systems tailored to how you work – whether you're customer-facing, on the move, or managing a hybrid team.

Email and collaboration tools

A secure, professional email system is essential. We help businesses move to Microsoft 365, giving you access to:

• Business-class email with your own domain

• Shared calendars and contacts

• Tools like Microsoft Teams for instant messaging and video calls

• Cloud-based storage through OneDrive and SharePoint

Everything syncs across devices, keeping your team connected and your documents in one place.

Team communication

Efficient internal communication keeps projects moving. Tools like Microsoft Teams allow staff to chat, share files, and jump into meetings instantly, whether they’re working from the office or remotely.

By integrating communication tools into your IT setup, we help remove common roadblocks like:

• Missed messages

• Juggling different platforms

• Unsecured file sharing

And because we manage your setup and security, you’ll have peace of mind that your data stays safe.

Mobile working

Need to work from home, a client site, or on the road? With cloud-based systems and the right devices, your team can access everything they need, wherever they are.

We help small businesses:

• Set up laptops, tablets, or phones for remote work

• Configure secure access to emails, files, and systems

• Provide IT support when staff are working off-site

So you can focus on your work, not your tech.

Support that speaks your language

At PCN Computer Services, we don’t believe in jargon. Our goal is simple: to give small businesses the tools they need to communicate clearly and securely, with expert support on hand when needed.

Whether you're starting out or upgrading your current setup, we’ll help you choose solutions that grow with your business – without paying for features you don’t need.

If you're ready to improve your business communications, or just want some honest advice, get in touch with the PCN team today.